Head of Web Design and Customer journey

  • Espoo, Finland
  • Gothenburg, Sweden
  • Dublin, Ireland
  • Oslo, Norway
  • Peterborough, UK
  • Liverpool, UK
  • Tønsberg, Norway
Do you want to make a difference? Join our team of exceptional and passionate people!
Scroll to content

EcoOnline is one of the fastest growing software companies in Europe. We develop SaaS (Software as a Service) solutions for all types of businesses with the goal of preventing human and environmental damage in health, safety, environment and quality (HSEQ). This way, we help save lives and take care of the environment.

In addition, we offer software solutions that help our customers create safe, sustainable, efficient and attractive jobs. More than 7,000 companies and 80 industries based in Northern Europe have chosen EcoOnline, as a supplier of user-friendly SaaS tools within HSEQ. We have a rapid growth and today we are 400 talented colleagues in our offices in Norway, Sweden, Finland, Denmark, Dublin Ireland, United Kingdom and US. Our vision is to be the preferred provider of HSEQ tools & services and deliver sustainable results for our customers around the globe.

To continue to grow, we are now looking for a new colleague. As an Head of Web Design and Customer journey at EcoOnline, you will be an important part of the company's further growth, and you will gain valuable experience and a professional network.

The Team:

EcoOnline is a leading provider of Health & Safety SaaS software. We are seeking a talented and forward-thinking Head of Web design and UX to join the company during a time of major growth. 

The marketing team consists of some 20+ persons located across six countries organized partly in a cross functional matrix team providing content, channel management, leads generation as well as with local presence working closely with the sales teams in each country.

The right person will have an influential role working between the Marketing team, the Product team and the Sales teams who are all part of a larger global organisation.  While based in any of our five main countries, this role will interact with teams across Europe and be focused on developing our Website on a global level .

The Role:

As a Web site owner with EcoOnline you will be responsible of the Website customer journey, CX and ultimately conversion. You will plan, create and continuously update our Websites and web pages on the HubSpot platform, many of which combine text with sounds, pictures, graphics, video clips and at timer also PPT presentations to support our story.

To be successful in this role you will have hands on and strategic experience in developing CX online through design, A/B testing and using analytics and insights. We rely on a strong SEO performance and always strive to optimize the customer experience and conversion.

The work consists mainly of updating already existing sites based on visitor’s data and customer insights, working together with our analytics manager to identify opportunities for improvements. This work is done in close collaboration with the UX, branding and design teams.


  • Understanding and optimizing CX and journey
  • Designing our product offer and content in a way that gives maximal SEO and a maximal conversion.
  • A/B testing and looking at traffic and conversion data
  • creating products that follow our branding guidelines and are user-friendly, effective, and appealing
  • meeting with colleagues to discuss requirements and/or project progress
  • demonstrating and receiving feedback about draft sites and improvements
  • keeping up to date with recent technological and software developments
  • developing skills and expertise in appropriate software/programming languages such as HTML and JavaScript
  • digital retouching and image editing
  • working as part of an international, multidisciplinary team

There can be some pressure to meet deadlines and so extra hours may be required.


  • Understanding of business drivers and KPIs in B2B digital Marketing
  • Analytical skills
  • Communication skills
  • Technical ability
  • Excellent IT skills
  • SEO understanding
  • Attention to detail
  • Experience of using programmes such as Photoshop and InDesign





Aarhus, Denmark, Birmingham, UK, Limerick, Ireland, Espoo, Finland, Gothenburg, Sweden, Dublin, Ireland, Oslo, Norway, Peterborough, UK, Liverpool, UK and Tønsberg, Norway

Or, know someone who would be a perfect fit? Let them know!


Olof Palmes Allé 44
8200 Aarhus Directions info@ecoonline.dk +45 89 87 35 70 View page

Birmingham, UK

156 Great Charles Street Queensway
B3 3HN Birmingham Directions sales.en@ecoonline.com +44 20 8133 4551 View page

Limerick, Ireland

V94 PT04
V94 PT04 Co. Limerick Directions sales.en@ecoonline.com View page

Espoo, Finland

Tekniikantie 14
02150 Espoo Directions asiakaspalvelu@ecoonline.com 046 7121133 View page

Gothenburg, Sweden

Drakegatan 7A
412 50 Göteborg Directions info.se@ecoonline.com (+46) 31 757 81 50 View page

Dublin, Ireland

The Moorings
Dublin 8 Directions View page

Oslo, Norway

Pilestredet 33
0166 Oslo Directions info@ecoonline.com 33016800 View page

Peterborough, UK

PE3 6RU Peterborough Directions

Liverpool, UK

L35 0LF Prescot Directions malin.vergari@ecoonline.com 01212952154 View page

Tønsberg, Norway

Grev Wedels gate 1
3111 Tønsberg Directions info@ecoonline.com 33016800 View page

Why EcoOnline?

At EcoOnline we use innovative technology to help our clients build a deeper understanding of their operational and EHS risks. We take the safety perspective into the next level, disrupting the way we face the challenges, but also the opportunities to the protection of our health and wellbeing.

We believe that by connecting innovation with best practice, our solutions can build a deeper understanding of companies operational and EHS risks.

Through knowledge and innovative technology, we are enabling companies to create healthier and safer working environments.

By designing EHS software with ease of use at its core, we lower the barrier so that anyone can report incidents, near misses or other important events – wherever they are.

Already working at EcoOnline?

Let’s recruit together and find your next colleague.


Applicant tracking system by Teamtailor