Implementation Consultant

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EcoOnline is one of the fastest growing software companies in Europe. We develop SaaS (Software as a Service) solutions for all types of businesses with the goal of preventing human and environmental damage in health, safety, environment and quality (HSEQ). This way, we help save lives and take care of the environment.

In addition, we offer software solutions that help our customers create safe, sustainable, efficient and attractive jobs. More than 7,000 companies and 80 industries based in Northern Europe have chosen EcoOnline, as a supplier of user-friendly SaaS tools within HSEQ. We have a rapid growth and today we are 400 talented colleagues in our offices in Norway, Sweden, Finland, Denmark, Dublin Ireland, United Kingdom and US. Our vision is to be the preferred provider of HSEQ tools & services and deliver sustainable results for our customers around the globe.

To continue to grow, we are now looking for a new colleague. As an Implementation Consultant at EcoOnline, you will be an important part of the company's further growth, and you will gain valuable experience and a professional network.

The Role:

  • As an implementation consultant you will be working in a customer facing environment.
  • A strong client facing ability is required. The facilitation of client facing workshops is essential to understand and determine business processes in the aid to configure the EcoOnline system, using EcoOnline and industry best practice.
  • To analyse, design and document functional specifications where required. 
  • To gain an understanding of the practical use of the EcoOnline products designed to ensure maximum benefit to our clients. 


The Implementation Consultant is responsible for:


  • Consultation with national and international clients to deliver a best practice EcoOnline solution.
  • Configuration of the EcoOnline system.
  • Primary client contact within EcoOnline Implementation Projects.
  • Creation and management of Project Documentation and Functional Specifications.
  • Provide collaborative guidance and expertise during client workshops to ensure that programme scope and guidelines are adhered to
  • Establish strong client relationships throughout the implementation process
  • Provide technical support throughout the project lifecycle.
  • Ability to deliver user training where required
  • Manage all phases of the project delivery lifecycle, from initiation, to transition to BAU
  • Ability to run effective workshops to elicit requirements from external stakeholders and subject matter experts.
  • Experience of system configuration.
  • Strong understanding of software implementation lifecycle.
  • Excellent negotiation skills.
  • Strong verbal, written, and visual communication skills. 
  • Excellent collaboration skills within an agile environment


Required Skills

  •  Strong analysis, capture and communication of requirements.
  • 5+ years Business Analysis / Implementation Management / Consultation/ Client facing
  • Experience of agile software development methodologies.
  • Knowledge and understanding of Health and Safety software (preferred but not essential)
  • Excellent relationship and stakeholder management skills - ability to create and maintain long lasting client relationships
  • A proactive approach and the ability to take initiative, make decisions and deliver results
  • A flexible communicator, facilitator, influencer and problem solve.
  • Ability to multi-task and prioritise time effectively
  • Able to work calmly in a pressured environment
  • Ability to work well in a team as well as on your own.

Additional Skills:

Expect occasional out of hours working required to meet project deadlines

Located at the Rainhill office, global travel will be required. 

Or, know someone who would be a perfect fit? Let them know!

Liverpool, UK

L35 0LF Prescot Directions 01212952154 View page

Why EcoOnline?

At EcoOnline we use innovative technology to help our clients build a deeper understanding of their operational and EHS risks. We take the safety perspective into the next level, disrupting the way we face the challenges, but also the opportunities to the protection of our health and wellbeing.

We believe that by connecting innovation with best practice, our solutions can build a deeper understanding of companies operational and EHS risks.

Through knowledge and innovative technology, we are enabling companies to create healthier and safer working environments.

By designing EHS software with ease of use at its core, we lower the barrier so that anyone can report incidents, near misses or other important events – wherever they are.

Already working at EcoOnline?

Let’s recruit together and find your next colleague.


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