About us.

Technology that transforms the way organisations protect people and the planet for future generations.

Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others.

By developing leading software solutions that safeguard people and the environment, we are positively impacting the world. Leveraging data and technology to drive a modern culture of health and safety compliance and sustainability.

If you’re interested in positively impacting the lives of others and being a part of a rapidly growing global organization, we hope you’ll consider joining us!

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📣We’re Scaling organically, and with strong PE investor, APAX we’ve got the financial capital and expertise to grow our capabilities and reach through acquisition. Are you keen to be part of our next phase of growth? Read on to learn more.

#LifeAtEco #MakingADifference #Sustainability #ESG #EHS

About the Role 

The Accounts Receivable Administrator will be responsible for managing a portfolio of new and existing customers, to control, reduce & maintain debt levels in line with agreed processes. The role is part of a wider team who are responsible for all credit control, invoicing and treasury for UK&I.

Responsibilities 

• Performing all credit control tasks for customers including chasing customers by phone & email, ensuring customers meet contractual terms, proactive communication, while maintaining a high level of customer service
• Reconciling accounts, and where necessary, considering eventualities such as unravelling accounts and reallocating as necessary

• Liaising with internal teams to assist with resolving customer issues
• Maintaining customer accounts and ensuring contact details are kept up-to date
• Dealing with queries from customers, providing timely responses and resolutions, following set processes
• Assisting with obtaining a PO for invoices raised
• Maintaining strong relationships with customers and internal customer success team
• Proactively seeking ways to make improvements to systems and processes as part of continuous improvement
• Ensuring all collection notes & disputes are clearly documented
• Assist with monitoring weekly aged debt movements
• General administration duties

Qualifications

• Prior experience with credit controlling
• Excellent communication skills both written and verbal
• Able to prioritise workloads and competently schedule callbacks with customers
• IT Literate in Microsoft Excel Word & Outlook · Problem solving · Attention to detail
• Able to thrive in a fast-paced environment
• Prior experience with F&O system desirable

What We Offer:

EcoOnline has a flexible workplace policy that allows you to work remotely or in the office. We want you to be able to do your best work no matter where you are. We emphasize providing many ways to support our team to do their best work, and we believe that if you look after your people, they look after everything else! 

Our Values:

Personal Health & well-being:

• 25 days holiday (1 day extra per year of service up to total of 30 days)
• Flexi time system (at managers discretion)
• Pension (4% ER contribution / 5% EE contribution)
• Group Income Protection (70% of base salary, until state pension age)
• Group Life Cover (3 x basic salary)
• Private Health Care (BUPA)
• Work Phone and Broadband (depending on role)
• Parental Leave / Adoption Leave/Time off for Antenatal Care

Interested but don’t feel you meet all the qualifications?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria but have the aptitude and capability. Our priority is to ensure we set people up for success.

Diversity, Equity & Inclusion.

EcoOnline is proudly an equal opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

Celebrating differences is part of our DNA as is diversity drives innovation.

#LI-REMOTE