About us.

Technology that transforms the way organisations protect people and the planet for future generations.

Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others.

By developing leading software solutions that safeguard people and the environment, we are positively impacting the world. Leveraging data and technology to drive a modern culture of health and safety compliance and sustainability.

If you’re interested in positively impacting the lives of others and being a part of a rapidly growing global organization, we hope you’ll consider joining us!

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🌏Our people and culture are what sets us apart. We put our people first, empower to drive accountability, build trusted relationships, execute with pride, and champion protection. We celebrate rich diversity which fuels innovation and transformation.

#LifeAtEco #MakingADifference #Sustainability #ESG #EHS

About the Role 

We are looking for a Collections Specialist to join our growing team. This team focuses on collecting outstanding balances from our clients and performs administrative tasks that maintain the integrity of the billing function. You will engage with our customers to confirm that payment methods are up to date, as well as ensuring contract terms are being met.

Responsibilities 

• Accounts Receivable:

• Monitor and review customer accounts to ensure payments are made promptly.
• Post payments and credits to customer accounts.
• Reconcile AR aging reports and follow up on overdue payments.

• Collections:

• Contact customers (via phone, email, or written communication) to collect overdue balances.
• Negotiate payment arrangements or settlements with customers when necessary.
• Document all customer interactions related to collections and follow up on unresolved issues.

• Assist current accountant in other tasks as necessary.

Qualifications

• 2+ years in a B2B collections or accounts receivable role, preferably within a SaaS environment.
• Strong oral and written communication skills to present information logically and concisely
• Microsoft Dynamics F&O experience preferred.
• Proficient excel skills.
• Need to comfortable making phone call for collection.
• Ability to work in a fast-paced/high-volume environment. 

What We Offer:

EcoOnline has a flexible workplace policy that allows you to work on a hybrid remote basis, both from home and in the office. We want you to be able to do your best work no matter where you are. We emphasize providing many ways to support our team to do their best work, and we believe that if you look after your people, they look after everything else! 

Our Values:

Personal Health & well-being:

• Extended Health Benefits through Manulife - 100% employer covered
• Employee & Family Assistance Program through Dialogue
• 3% RRSP contribution match, to a maximum of $6000/year through Wealthsimple
• 15 vacation days
• 2 weeklong NAM company-wide shutdowns
• 1 birthday day off
• 1 Giving Day to volunteer to give back to your community or a cause you care about
• $1000 annual Personal Development Allowance
• Parental Leave top-up - 12 weeks for birthing parents, 6 weeks for non-birthing parents

Interested but don’t feel you meet all the qualifications?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria but have the aptitude and capability. Our priority is to ensure we set people up for success.

Diversity, Equity & Inclusion.

EcoOnline is proudly an equal opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

Celebrating differences is part of our DNA as is diversity drives innovation.